Returns Policy

Returns & Refunds

All our products are second hand and vintage, if there are any flaws on the item these will be shown in the photo’s and description of the item so that you are aware of these at the time of purchase.

While we take full care in packing and shipping our items we do not accept returns on any items we ship unless there is a major breakage upon delivery. All such items need to be registered with us after 2 days of the delivery date.

Please contact us at info@vintagestylistviv.com.au within 2 days of receiving your goods providing your;

Name
Phone number
Order number
Address
Item name or description
Reason for refund request

Please note that if your return request is approved you are responsible for postage costs and your goods must arrive within 7 days of returns approval being granted. We reserve the right to deny a return once product has been received in the case of misleading request being provided by you the customer. We recommend using a registered postal service to return your goods & keeping a record of the tracking details.

Please note that we do not take responsibility for any lost items.